Effective Date: January 26, 2026
1. Introduction
Welcome to Basecamp Helicopter Pvt. Ltd. (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data when you visit our website or book our helicopter services.
2. Information We Collect
We collect information that you provide directly to us, including:
Personal Identification: Name, age, gender, and nationality.
Contact Information: Email address, phone number, and physical address.
Travel Documentation: Passport copies and weight details (required for flight manifests and load calculations).
Payment Data: Billing address and payment method details.
3. How We Use Your Information
We use the collected data to:
Process and confirm your flight bookings.
Comply with Civil Aviation Authority of Nepal (CAAN) regulations.
Coordinate emergency search and rescue operations if required.
Improve our website functionality and customer service.
4. Data Sharing and Disclosure
We do not sell your data. However, we may share information with:
Regulatory Authorities: Such as CAAN or airport security for flight clearances.
Emergency Services: Local authorities or medical teams during rescue missions.
Third-Party Providers: Payment processors and IT hosting services.
5. Data Security
We implement industry-standard security measures, including SSL encryption and restricted access protocols, to protect your data from unauthorized access, alteration, or disclosure.
6. Your Rights (Privacy Act, 2075)
In accordance with Nepal’s Privacy Act, you have the right to access the personal data we hold, request corrections to inaccurate information, or request deletion of your data when it is no longer required for legal compliance.
7. Cookies and Tracking
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may lose functionality.
8. Contact Us
If you have questions regarding this policy, please contact us at:
Basecamp Helicopter Pvt. Ltd.
106 N. K. Singh Marga,
Minbhawan, Kathmandu
Email: info@basecamphelicopter.com
Phone: +977-1-4115984